Privacy policy

Effective Date: July 28, 2026

At RBN Empire, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (processed securely through third-party payment gateways)

Non-Personal Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Analytics Data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our website and services.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal obligations.
  • Send promotional emails and offers (only where permitted by law).

Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance.
  • Remember your preferences.
  • Analyze website traffic.
  • Provide a better shopping experience.

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Technology and website service providers
  • Government or legal authorities when required by law

These parties receive only the information necessary to perform their services.

Payment Security

Payments are processed through secure third-party payment gateways. We do not store or have access to your complete debit card, credit card, or banking information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your account details.
  • Request deletion of your personal information where legally applicable.
  • Opt out of promotional communications at any time.

To make any such request, contact us using the email provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before sharing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date.